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Frequently Asked Questions

1

What products does Eigen Energy offer?

Eigen Energy will provide a comprehensive solar power system for you. Sit back and relax while our engineers choose the most suitable and cost effective components for your customized solar power system design. Whether solar panels, solar inverter, or mounting structure, you can be sure that our components are sourced from the most reputable manufacturers within the solar energy industry.

2

How does a solar power system work?

Solar panels convert sunlight into electricity that you can use directly for any appliances in your home. If your solar power system generates more energy than you consume, you will be compensated for any excess energy that is exported to the utility grid.

3

What is the impact of solar power system on my utility bill?

By generating your own solar power, you can significantly reduce your electricity bill. The actual savings depend on your electricity consumption and the size of the solar power system. Get in touch with us to find out exactly how much you could be saving.

4

How long can solar panels last?

Solar panels are a mature technology that are guaranteed by the manufacturer to operate at least 25 years. All solar panels installed by Eigen Energy come with a minimum 25-year power warranty and 10-year material and workmanship warranty.

5

Once installed, how do I keep track of the amount of energy generated by my solar power system?

The solar power system includes real-time performance monitoring software with easy access from your computer or mobile device, so you can always keep track of the energy generation.

6

Does Eigen Energy offer battery storage solutions?

The battery storage expertise from Eigen Energy can offer various options available to you. However, battery storage for residential systems is not cost-effective in Singapore currently, as any excess energy can be credited to the power grid. This means that battery storage only adds small value to the solar system.

7

How do I maintain my solar power system?

The maintenance of solar power systems is carried out bi-annually and mostly consists of keeping the solar panels cleaning as well as checking all the electrical connections. Our maintenance package is optional and its cost is determined based on the size of the solar system. The detailed cost estimation will be provided in your free quotation.